Support Center

Is Zimride safe for passengers?

Last Updated: Feb 16, 2013 02:39AM CST
Zimride is built on the principal of creating a trusted and safe community for ridesharing.  We provide a number of great features to build trust and safety on our site. Zimride has rich user profiles so you can learn upfront about your potential drivers. We also support protected interactions, secure payments, and user feedback to reinforce a community built on trust.

As a passenger you have complete choice in deciding which drivers to contact and which seats to book. If at anytime you feel unsafe or uncomfortable, please contact Zimride Support.

For additional tips on how to have a safe and secure Zimride experience we encourage you to visit our Safety Guide.

Contact Us

  • Email Us
  • Email us (recommended) Please include a link to your ride and any other relevent information. Leave a voice message @ 855-ZIMRIDE (946-7433) Calls will be returned Monday - Friday in the order they were receieved. Please leave your full name and email address that is tied to your account.