Support Center

How do I cancel a ride that has no ride bookings?

Last Updated: May 02, 2012 01:38PM CDT
To cancel your ride, go to your Zimride “dashboard” and find the ride you’d like to cancel.  Below the ride listing, you will find a “deactivate” link that you can click to cancel the ride.

You cannot deactivate a ride with an active booking request – you must cancel the passenger’s booking first before you can deactivate your ride. Please click here for instructions on how to cancel a passenger's booking request.

If you wish to cancel your ride within 24 hours of departure please notify your passengers immediately and contact us.

Contact Us

  • Email Us
  • Email us (recommended) Please include a link to your ride and any other relevent information. Leave a voice message @ 855-ZIMRIDE (946-7433) Calls will be returned Monday - Friday in the order they were receieved. Please leave your full name and email address that is tied to your account.