To cancel your ride, go to your Zimride “dashboard” and find the ride you’d like to cancel. Below the ride listing, you will find a “deactivate” link that you can click to cancel the ride.
You cannot deactivate a ride with an active booking request – you must cancel the passenger’s booking first before you can deactivate your ride. Please click here for instructions on how to cancel a passenger's booking request.
If you wish to cancel your ride within 24 hours of departure please notify your passengers immediately and contact us.
- Email Us
- Email us (recommended) Please include a link to your ride and any other relevent information. Leave a voice message @ 855-ZIMRIDE (946-7433) Calls will be returned Monday - Friday in the order they were receieved. Please leave your full name and email address that is tied to your account.